Policies & Shipping


Purchases, Payment, Returns, and Refunds

All prices are listed in American Dollars (USD). Tax is not included. Also, we understand that the price listed will be the total price, and that other than tax, shipping, and potential customs or duties if shipping internationally, no other fees will be charged.

Please note that if you make a purchase for shipping outside of Canada, your item could be subject to additional customs, duties, or other taxes charged by your jurisdiction. These taxes will be charged in addition to the price of the item. In making the purchase, you are accepting to pay these charges. Please see the section below for more information on these charges and on international shipping. This fee will be established before shipping.

We will send you an e-mail confirming the acceptance of your order once we receive confirmation that your payment has been processed.
We accept payment through PayPal, Visa and Mastercard. We do not accept American Express, money orders, cash, or personal cheques. Payment must be made online in order for a purchase to be completed.

Returns and Exchanges

I gladly accept exchanges.

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

I don't accept returns or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders

Shipping

Canada

Orders shipping within Canada are shipped via Canada Post. Processing time for orders is generally one to three business days. Once an order has been processed, shipping times cannot be guaranteed and are dependent upon the shipping option you select.

 

United States

Orders shipping to the United States are shipped via UPS.  Processing time for orders is generally one to three business days. Once an order has been processed, shipping times cannot be guaranteed and are dependent upon the shipping option you select.

 

International

Orders shipping Internationally are shipped via UPS. Processing time for orders is generally one to three business days. Once an order has been processed, shipping times cannot be guaranteed and are dependent upon the shipping option you select.

The company is not responsible for delays caused by customs or any other circumstance beyond our control. Shipping times may exceed the estimates provided above due to unforeseen circumstances beyond our control.

The buyer is responsible for any duties, taxes, customs requirements, fees, levies, costs or expenses associated with import of the purchased item.

 

Privacy Policy

All personal information provided is solely used to process your order or contact you regarding a particular transaction. All information is gathered securely and is treated with full respect to your privacy. The information you enter will not be disclosed to any outside organization or third party.